1. General Provisions

1.1. This Privacy Policy describes how SIA "Amel", registration No. 44103125940, registered address: Izstādes iela 4, Priekuļi, Priekuļu pag., Cēsu nov., LV-4126, Latvia (hereinafter also referred to as the "Data Controller"), collects, processes, and stores personal data obtained by meltek.eu from its customers and individuals visiting the website (hereinafter referred to as the "Data Subject" or "You").

1.2. Personal data means any information relating to an identified or identifiable natural person, i.e., the Data Subject. Processing means any operation performed on personal data, such as collection, recording, modification, use, viewing, deletion, or destruction.

1.3. The Data Controller complies with the data processing principles established by applicable legislation and can demonstrate that personal data is processed in accordance with applicable laws.

1.4. Payment processing is provided by the payment platform makecommerce.lv. Therefore, our company transfers the personal data necessary for processing payments to the platform operator, Maksekeskus AS.

2. Collection, Processing, and Storage of Personal Data

2.1. The Data Controller collects, processes, and stores personally identifiable information primarily through the online store website and email.

2.2. By visiting and using the services provided by the online store, You agree that any information You provide will be used and managed in accordance with the purposes specified in this Privacy Policy.

2.3. The Data Subject is responsible for ensuring that the personal data provided is correct, accurate, and complete. Knowingly providing false information is considered a violation of our Privacy Policy. The Data Subject is obliged to immediately notify the Data Controller of any changes to the personal data provided.

2.4. The Data Controller shall not be liable for any losses or damages suffered by the Data Subject or third parties resulting from the submission of inaccurate personal data.

3. Processing of Customers' Personal Data

3.1. The Data Controller may process the following personal data:

3.1.1. First name and last name.

3.1.2. Date of birth.

3.1.3. Contact information (email address and/or telephone number).

3.1.4. Transaction data (purchased products, delivery address, price, payment information, etc.).

3.1.5. Any other information provided to us when purchasing goods or services offered through the website or when contacting us.

3.2. In addition to the above, the Data Controller has the right to verify the accuracy of the information provided by using publicly available registers.

3.3. The legal basis for processing personal data is Article 6(1)(a), (b), (c), and (f) of the General Data Protection Regulation (GDPR):

a) The Data Subject has given consent to the processing of their personal data for one or more specific purposes.

b) Processing is necessary for the performance of a contract to which the Data Subject is a party or to take steps at the request of the Data Subject prior to entering into a contract.

c) Processing is necessary for compliance with a legal obligation to which the Data Controller is subject.

f) Processing is necessary for the purposes of the legitimate interests pursued by the Data Controller or a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the Data Subject requiring the protection of personal data, particularly where the Data Subject is a child.

3.4. The Data Controller stores and processes the Data Subject's personal data for as long as at least one of the following conditions applies:

3.4.1. The personal data is necessary for the purposes for which it was collected.

3.4.2. The Data Controller and/or the Data Subject may exercise their legitimate interests in accordance with applicable laws and regulations, such as submitting objections or initiating or defending legal proceedings.

3.4.3. There is a legal obligation to retain the data, for example, under the Accounting Law.

3.4.4. The Data Subject's consent to the relevant processing of personal data remains valid, provided that no other lawful basis for processing exists.

Once the circumstances specified in this section cease to exist, the retention period for the Data Subject's personal data shall also end. All relevant personal data shall be permanently deleted from computer systems and electronic and/or paper documents containing such personal data, or the documents shall be anonymized.

3.5. To fulfill our obligations to You, the Data Controller has the right to transfer Your personal data to cooperation partners and data processors who perform necessary data processing activities on our behalf, such as accountants, courier services, and others.

A data processor is a personal data controller.

Payment processing is provided by the payment platform makecommerce.lv. Therefore, our company transfers the personal data necessary for processing payments to the platform operator, Maksekeskus AS.

Upon request, we may disclose Your personal data to government authorities and law enforcement agencies when necessary to protect our legal interests, including the preparation, submission, and defense of legal claims.

3.6. When processing and storing personal data, the Data Controller implements appropriate organizational and technical measures to protect personal data against accidental or unlawful destruction, alteration, disclosure, and any other unlawful processing.

4. Rights of the Data Subject

4.1. In accordance with the General Data Protection Regulation and the laws of the Republic of Latvia, You have the following rights:

4.1.1. Right of Access and Data Portability

To access Your personal data, receive information about its processing, request a copy of Your personal data in electronic format, and request the transfer of such data to another data controller (data portability).

4.1.2. Right to Rectification

To request the correction of incorrect, inaccurate, or incomplete personal data.

4.1.3. Right to Erasure

To request the deletion of Your personal data (the "right to be forgotten"), except where the law requires the retention of such data.

4.1.4. Right to Withdraw Consent

To withdraw Your previously given consent to the processing of personal data.

4.1.5. Right to Restrict Processing

To request the restriction of processing of Your personal data, including temporarily suspending the processing of all Your personal data.

4.1.6. Right to Lodge a Complaint

To lodge a complaint with the Data State Inspectorate of Latvia (Datu valsts inspekcija).

You may submit a request to exercise Your rights by completing an electronic form or contacting our customer support team at [email protected].

5. Final Provisions

5.1. This Privacy Policy has been prepared in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), as well as the applicable laws of the Republic of Latvia and the European Union.

5.2. The Data Controller reserves the right to amend or supplement this Privacy Policy at any time without prior notice. Any amendments shall enter into force upon their publication on the website meltek.eu.